Privacy Policy

This page is used to inform website visitors regarding our policies regarding the collection, use, and disclosure of Personal Information if anyone decides to use our Service, the www.kodewavestudio.com website.

What personal information do we process?

When you visit, use, or navigate to our Services, we may process personal information depending on how you interact with kodewave.com and the Services.

Do we process any sensitive personal information?

We do NOT process sensitive personal information.

Do we receive any information from third parties?

We do not receive any information from third parties.

How do we process your personal information?

We process your personal information to provide, improve, and administer our Services, ensure communication with you, enhance security, prevent fraud, and comply with the law. Your information is processed only with a valid legal reason. By using our Service, you agree to the collection and utilization of information as outlined in this Privacy Policy. Collected Personal Information is used solely for improving the Service and will not be shared or used otherwise. Terms in this Privacy Policy align with those in our accessible Terms and Conditions at kodewave.com.

Information Collection and Use

We gather personal information voluntarily provided during registration, expressing interest in our products/services, or contacting us. To enhance your Service experience, certain personally identifiable information may be required:

name
email address
mailing address
job titles
usernames
passwords
contact
preferences
authentication data
billing addresses
debit/credit card information

We do not process sensitive information.

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find the privacy notice below.

How do we process your information?

We use your personal information to offer, enhance, and manage our services, communicate with you, ensure security and prevent fraud, and comply with the law. With your consent, we may also process your information for additional purposes, depending on your interactions with our services:

Facilitate account creation and authentication: We process your information for account creation, login, and maintenance.

Deliver and facilitate service delivery: Processing your information to provide the requested services.

Respond to inquiries and offer support: We process your information to address inquiries and provide support for service-related issues.

Send administrative information: Processing information to communicate details about products, services, and changes to terms and policies.

Request feedback: Processing information to seek feedback and contact you regarding your use of our services.

Protect our Services: Information processing for the security and integrity of our services, including fraud monitoring and prevention.

Identify usage trends: Processing information on how you use our services to understand usage patterns and enhance service quality.

Automatically collected information: Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are small data files sent to your browser, commonly used as unique identifiers. Our website uses cookies to collect information and enhance our service. You can choose to accept or refuse these cookies. Note that refusing cookies may limit certain parts of our service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;

To perform Service-related services;

To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

How long do we keep your information?

We retain your personal information for the duration necessary as per our privacy notice. In no case will we keep your information beyond twelve (12) months after account termination unless required or allowed by law. Once there is no ongoing legitimate business need, we will either delete or anonymize your information.

Security

We appreciate your trust in sharing Personal Information and endeavor to use commercially acceptable means to protect it. However, it's important to note that no internet transmission or electronic storage method is entirely secure or reliable, and absolute security cannot be guaranteed.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Legal bases

We only process your personal information when we believe it is necessary and we have a valid legal reason. The General Data Protection Regulation (GDPR) requires us to explain valid legal bases we rely on in order to process your personal information.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us by email at: hello@kodewavestudio.com.